FAQ

Most frequent questions and answers

An email will be sent with your order information confirming your order and another email / phone call when your order is shipped out. However, the order will be accepted and sent to you once your credit card/ debit card and address details have been approved and verified.

All Credit Card, Debit Card, and Net Banking transactions are processed over a secure encrypted connection. Rest assured, your money is safe.

There are absolutely no hidden charges. Any octroi, sales tax, or other charge is borne by us. You only pay the amount that you see in your order summary

Orders within India are typically delivered in 4 – 7 business days in Mumbai and Rest of India within 7 – 10 business days. Delivery time may vary depending upon the shipping address and other factors (public holidays, extreme weather conditions, etc.)

Customers can exchange/ return their order within 15 days after an order has been delivered. All returned items must be in unused condition with all original tags and packaging intact and at the sole discretion of Lyrical Life

If your account has been debited after a payment failure, it is normally rolled back by banks within 10 business days